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FAQ
1. Are you trading company or manufacturer?
We are a manufacturer, our factory is located in Yiwu City, Zhejiang Province, and our sales department and factory operate separately under the same boss. We participate in different exhibitions every year to promote our visibility.
2. Do you provide samples? is it free or extra?
We usually offer samples at a better price.
3. Do you accept customization?
We accept OEM/ODM customized service, which can be produced according to your needs.
4. How long is your delivery time?
If the product is in stock, it is generally 5-10 days. 15-25 days if not in stock.
5. What's your payment terms?
The currencies we accept are USD and RMB, payment by PayPal or Alipay, etc.
6. We are a small dealer ,Can we order small quantity for early marketing research?
Of course, of product are stocked for fast delivery and easy purchasing .
7. Do you offer service of signing trade secret protectin contract ?
Yes, we sign formal trade secret protection contracts with all customers, especially for customer's patented designs, customized packaging, and any other related business information.